Help center
Fish On Now is a fishing marketplace connected to a social layer: you can shop for tackle, follow anglers, publish stories from the water, and use maps of fishing spots where enabled. This page explains the main flows in plain language.
What is this system?
At its core it is an e‑commerce catalog with cart and orders, plus authenticated accounts. The storefront shows products with photos, prices, and categories. Some items may be marked as handmade or featured depending on catalog rules. The same account powers community features: a public-style feed, reactions, and comments on posts. The interface is internationalised; your language choice affects copy and formatting, not product availability.
Shop, cart, and orders
Browse categories or search the shop, open a product page, and add lines to your cart. Checkout uses the payment provider configured for the deployment. After purchase you can track orders from the orders area when you are signed in. Stock and prices come from the catalog. If something is out of stock, the product page should reflect that. For billing or delivery issues, use the feedback form below so the team can match your message with your account email.
Community and publications
Signed-in users can write posts for the community feed. A post has text and optionally several images you upload from your device. You can reorder or remove images before publishing. Published posts are visible according to profile visibility and follow relationships described in privacy settings. There is no delete button on the public community page: staff remove policy-breaking posts in the admin moderation list. You can edit or delete your own posts from Profile → My posts (account menu); images are removed from storage when you delete a post. Reactions and comments are tied to live posts.
Fishing spots and maps
Where enabled for your site, the fishing-spots map lists or outlines places to fish: not only lakes, but also rivers, reservoirs, coastal or sea areas, and similar polygons when editors add them. Posts tied to a spot may include extra fields (for example catch details). Behaviour can vary per deployment; if a menu entry is missing, that module may be off for your tenant.
Handmade and featured products
Some sellers offer handmade goods. They appear like other products but may carry badges or filters so you can discover them quickly. Featured items are editorial or algorithmic highlights from the catalog, not a separate checkout path.
Account, profile, and privacy
Your profile can show name, avatar, bio, and links you choose. You can control whether your profile and posts are visible to everyone or mainly to followers, within the limits described in the privacy policy. Notification preferences live under settings so you can quiet non-essential email while keeping order updates.
Contact us
Messages are stored in our database and a copy is emailed to the operations inbox.
Nothing here replaces the Terms of Service or Privacy Policy for legal detail.